Amazon FBA can be a great source of income if you know how to use it, and being successful in the marketplace takes time and effort. To succeed, sellers need to have a strong understanding of the various different components of the business such as feedback, customer services, taxes, pricing and payments. There are many additional tools that can be utilized in order to help you become the next top Amazon seller – take a look.
Pricing is one of the most important aspects of your Amazon business – too high, and buyers will not want to purchase your products, too low, and you will not make a profit. RepricerExpress is an Amazon pricing tool that can help you competitively price your products. Using the platform, you can customize your pricing by setting ‘rules’ – for example, setting minimum and maximum prices to protect your margins. You can also import and export templates to apply price changes to your products instantly. The platform is of great value and easy to use – try it out for 14 days for free here.
The Amazon FBA platform measures customer dissatisfaction ratings, so it is essential to keep your customers happy. FeedbackExpress can connect you to your customers directly through email, asking them to leave a positive review to help boost your business. Additionally, if a customer leaves a bad review, the platform will alert you so that you can deal with it swiftly to avoid any negative consequences on your business.
The eDesk customer service software allows you to respond to customer queries faster, managing your support in one place. Used by over 5000 online retailers, your communication is centralized, allowing you to manage all your support, keeping your customers happy and more likely to purchase and leave positive reviews. The program has AI and one-click responses and can respond in multiple languages to ensure complete customer satisfaction.
One of the most complex aspects of running an eCommerce business is sales tax. TaxJar solves this problem by calculating your tax in real-time, collecting it at the correct rate depending on the area. The product includes AI tax-driven categorization and can automatically file your tax returns. This saves you money from making tax errors and gives you time to focus on other aspects of your business.
Keyworx is a tool specifically designed for those who sell on Amazon and helps track keywords. Tracking the keywords in your listings is vital as the correct listings can boost your ranking on Amazon searches, leading to more sales and a larger profit. More sales can lead to more positive reviews, which again will help pull you up the rankings. Keyworx is a monthly subscription service that delivers support, training and tutorials on keywords and how to use them correctly. The program tracks keywords and evaluates their success, giving you insights into what is working and what isn’t. Keyworx offers a free trial service so that you can see the results for yourself before investing in their services.